Privacy Policy

At First, accessible from First.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by First and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in First. This policy is not applicable to any information collected offline or via channels other than this website.

1. CONSENT

By using the First Platform, you hereby consent to our Privacy Policy and agree to its terms.

2. INFORMATION WE COLLECT

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you register on the platform, you will be required to provide your full name, a username, your email address and phone number.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

For payment processing, you will be required to provide your bank account details including the bank name, account name and account number.

For compliance and KYC purposes, you may be required to provide more personal information and documents like ID and BVN.

3. HOW WE USE YOUR INFORMATION

We use the information we collect in various ways, including to:

a) Provide, operate, and maintain our website

b) Improve, personalize, and expand our website

c) Understand and analyze how you use our website

d) Develop new products, services, features, and functionality

e) Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

f) Send you emails

g) Find and prevent fraudulent activities

4. LOG FILES

First follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

5. CCPA PRIVACY RIGHTS (DO NOT SELL MY PERSONAL INFORMATION)

Under the CCPA, among other rights, consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

6. GDPR DATA PROTECTION RIGHTS

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

7. RETENTION OF PERSONAL DATA

We will only retain your personal information for as long as reasonably necessary to –

a) Provide our services to you,

b) Archiving purposes to detect and investigate fraudulent transactions,

c) Comply with our legal obligations under financial or anti-money laundering laws

d) Satisfying any tax, accounting or reporting requirements; and

e) Upon our reasonable belief that there is a prospect of litigation in respect to our relationship with you.

8. CHILDREN’S INFORMATION

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

First does not knowingly collect any Personal Identifiable Information from children under the age of 13, and our service is not available for individuals under the age of 18. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

9. CONTACT DETAILS

Email: hp@Firstcard.net

Phone Numbers: +86 13112254541

This page was last updated in May 2022.